Yesterday morning we had to hang out in Oklahoma City for a while at MOTLEY RV Repair (M word number one). They were taking a look at our leveling system, which had a problem before we left Elkhart, Indiana and had supposedly been fixed. But no, there was still a problem, so we had to make this little stopover to visit with the folks at MOTLEY for about three hours. They were able to make a diagnosis, but the fix will require the replacement of a part that has to come from the MANUFACTURER (M word number two). Mind you this is a brandy-spanking new $2500 hydraulic leveling system folks, so needless to say we aren't "Happy Campers" about it. Anyway, these folks at MOTLEY were lovely and even gave us these nice MUGS when we left (M word number three). If you ever need RV Repair in Oklahoma City, go see them!
The man at the leveling MANUFACTURER is calling ahead to a service shop in Albuquerque to try to fix this leveling system issue while we are in Santa Fe for the next two weeks. I know that they are honorable people and proud of their product, and will stand behind it and get the problem fixed. But I really do wonder sometimes why things can't get done right the first time ....
We logged about 1500 MILES (M word number four) getting from Elkhart, Indiana back here to Santa Fe, NM over the past five days. We have learned that this is too many MILES and that we will from now on never clock more than 250-300 MILES in one day. Once we get going on our trip, we will allow for plenty of time between longer stopovers, and be totally flexible about delays if weather or whatever gets in the way. It doesn't matter if we are "late" getting somewhere - we've got the time.
N is for NICE to be back in Santa Fe for a couple of weeks so we can get our stuff into the RV and hopefully enjoy getting acquainted with it better and just living in it in for a bit. After a day like today, that's all I got!
How frustrating....but how nice to be back where you belong.
ReplyDeleteToo bad about the leveling system. I agree with wondering why things can't get done right the first time.
ReplyDeleteI'm glad you survived those horrible winds Melissa! I stopped by to tell you that you were right, I absolutely loved The Guernsey Literary and Potato Peel Pie Society! One of the best books I've ever read for sure. I've written a review as well if you'd like to stop by and read it. Hope your travels are going well other than the winds!
ReplyDeleteMegan @ Storybook Love Affair
Oh I'm thrilled that you liked it, though I suspected you would. I will drop by to read you!
DeleteWhat a frustrating and frightening time. Driving (being driven) in high winds always has me gripping the panic button beneath my seat. I am so glad that you have a little time to relax and breathe again.
ReplyDeleteI also liked The Guernsey. It appeals to such a wide range of people too.
It was terrifying! But considering that we got out of the midwest before all the tornadoes hit, I guess we can call ourselves lucky! Guernsey is just a lovely book! Hey, maybe I'll even have time to read today!!
DeleteHi Melissa .. I'd have thought the repair would have been under guarantee - seems a little steep for me. I'm glad you'll only be driving 250 -300 miles max in future .. that makes sense ..
ReplyDeleteThe Guernsey Literary and Potato Peel book - does look good -I've seen notes about it and one day will get to read it ..
Cheers - and hope the break 'at home' Santa Fe will give you a chance to get sorted, get driving yourself .. and then away you go .. it'll be such fun - happy weekend .. Hilary
I'd be so angry with problems like that with a brand new vehicle. *sigh* Yes--why can't they make them right in the first place? I'm glad they're being nice and helpful, though. Taking it easier and slower sounds like a good plan. ;)
ReplyDeleteI agree Rita - if there is proper quality control, there should be no defects. More annoyingly, I think the mechanics often just fix the problem as quickly as they can and if they get it to work once, assume all is well.
DeleteHow frustrating. That's why you get new things. So these things don't happen. Is there a warrentee on it?
ReplyDeleteOh yes. In fact, we didn't have to pay anything at the first stop for service. They'll make it right, it's the inconvenience of it that bugs me most. We have to take time away from other stuff in order to take it to be fixed. Oh, well, that's life! In a few weeks it will be a distant memory. I hope :D
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